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Happier pets, calmer waiting room.

Pet parents join the line from their phone and wait outside or nearby, then get a text when a groomer is ready. Fewer nervous pets in one room.

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What walk-ins are like today

The stuff that eats a shift, before anything changes.

  • A noisy lobby

    Several dogs waiting in one small room is stressful for everyone.

  • Walk-in nail trims

    Quick services pile up next to full grooms.

  • Constant check-ins

    Owners keep asking where they are in line.

How NextUp helps

What changes once the line lives on a phone instead of a bench.

1

Wait outside

Pet parents take a walk and come back when called.

2

Clear order

Everyone sees their place live on their phone.

3

Groomers on the table

Call the next pet with one tap from the staff screen.

See it for your pet groomers

Five screens, one system, always in sync — styled the way your customers and team will actually see it.

Showing Happy Paws Grooming, a pet grooming. Your own logo, colors and fonts replace theirs.

Their look, from the Branding page: Fredoka headings, Nunito Sans text, Ocean theme

On the TV in your waiting areaWho's being called and who's ready for them, who's next, the wait and the local weather, and names said out loud if you like. Any smart TV or streaming stick, connected with a short code.
On your customer's phoneTheir place in line, what they're in for and who they're waiting for, and a text when it's their turn. No app to download.
On an iPad at your doorFor walk-ins without a phone: they pick what they're in for and who they'd like, or take whoever's free. Any tablet works.
On your team's tablet at the front deskWhoever's free taps their photo to call the next person, then start and finish with one tap, with live timers, services and "on my way" replies on every row. Logs in with your location's PIN.
In your dashboard, on any computerLocations and opening hours, staff, services, insights, branding, admins, billing and activity, for owners and managers, with a setup guide when you need it.

Also built for

Give your pet groomers their time back.

Set up your first location in about two minutes. Your line can be live before your next walk-in.

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