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A tidy counter, even on busy days.

Customers join the line at the door and get a text when a technician is ready for them. No crowd at the counter.

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What walk-ins are like today

The stuff that eats a shift, before anything changes.

  • Counter crowding

    Drop-offs, pickups and walk-ins all stack up at the same counter.

  • Uncertain waits

    Screen swaps and diagnostics take different amounts of time.

  • Customers who leave

    People without a clear wait head to the shop down the road.

How NextUp helps

What changes once the line lives on a phone instead of a bench.

1

Everyone in order

One line for everyone, shown on your TV.

2

Free to step out

Customers shop nearby and come back when they get a text.

3

Know your peaks

Insights show your busiest hours and average wait.

See it for your phone repair

Five screens, one system, always in sync — styled the way your customers and team will actually see it.

Showing Corner Phone Repair, a phone & device repair. Your own logo, colors and fonts replace theirs.

Their look, from the Branding page: Outfit headings, DM Sans text, Midnight theme

On the TV in your waiting areaWho's being called and who's ready for them, who's next, the wait and the local weather, and names said out loud if you like. Any smart TV or streaming stick, connected with a short code.
On your customer's phoneTheir place in line, what they're in for and who they're waiting for, and a text when it's their turn. No app to download.
On an iPad at your doorFor walk-ins without a phone: they pick what they're in for and who they'd like, or take whoever's free. Any tablet works.
On your team's tablet at the front deskWhoever's free taps their photo to call the next person, then start and finish with one tap, with live timers, services and "on my way" replies on every row. Logs in with your location's PIN.
In your dashboard, on any computerLocations and opening hours, staff, services, insights, branding, admins, billing and activity, for owners and managers, with a setup guide when you need it.

Also built for

Give your phone repair their time back.

Set up your first location in about two minutes. Your line can be live before your next walk-in.

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